Professional background

I was on the founding team of a software solution for retail in South Africa before moving to Germany. I was responsible for marketing, branding and business development.

Áreas de especialización

As a dedicated networker, I thrive on supporting start-ups and growing enterprises in finding strategic partners to propel their growth.

My expertise extends to:
- Nurturing strong customer relationships for elevated satisfaction.
- Designing and implementing innovative loyalty programs.
- Proactively addressing customer concerns through feedback analysis.
- Utilizing customer data to identify trends and enhance overall experiences.
- Developing and implementing efficient customer service policies.

Beyond my extensive experience, I bring a diverse skill set crucial for excelling in Sales and Customer Service:
- Exceptional relationship management fostering long-term partnerships.
- Proficiency in data analysis and leveraging feedback for improvements.
- Ability to create and implement effective customer loyalty programs.
- Strong problem-solving skills to tackle challenges effectively.